Certain Extras benefits have changed from 1 January 2026. You can learn more about the Benefit Changes and how they may apply to you here.

Can I claim on Preventative Health Checks?

How to make an extras claim online

Using members online

1
Sign in to Members Online

Sign in or registers for Members Online.

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2
Select Claims

Choose claims from the menu

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3
Select the service

Choose the type of service you want to claim.

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4
Select your provider

Search for your provider or select from the list.

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5
Upload your receipt

Scan or take a photo of your receipt and attach it to your claim

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6
Review and submit

Review info, read terms and conditions and submit your claim.

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Claiming on the Westfund App

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Email Claims

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Common questions