Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

Why do I have waiting periods?

Waiting periods protect members by ensuring that people can’t join the fund simply to make a large claim and then cancel their membership straight away after receiving the benefit, leading to much higher premiums for all members.

We’re not trying to stop you from claiming – some benefits have maximum waiting periods set by the government. Other waiting periods are decided by the insurer. Read more.