Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

Image of Westfund Care Centre worker talking to a member

Good customer service is all part of Feel Good Cover.

It’s the reason we have Westfund Care Centres across New South Wales and Queensland.

You’ll be greeted by our team of locals who are there to help you with anything you need. This includes helping you sign up, sort out claims, and where it’s available, see a dentist or optometrist.

Not in these areas? We’re always here for you at our contact centre on 1300 937 838.

Westfund CEO Mark Genovese and staff talking

Our Care Centres are cashless

Our members enjoy greater convenience and security with claims paid directly into their nominated bank accounts. We also offer a range of cashless options for members to make payments.

NSW Care Centre locations

Westfund Lithgow

120 Main Street
Lithgow NSW 2790
Australia
Mon-Fri 9am-5pm

Westfund Bathurst

Reliance Building
Suite 3, 203-209 Russell Street
Bathurst NSW 2795
Australia
Mon-Fri 9am – 5.00pm

Westfund Orange

179 Summer Street
Orange NSW 2800
Australia
Mon-Fri 9am-5pm

Westfund Mudgee

3/130 Church Street
Mudgee NSW 2850
Australia
Mon-Fri 9am-5pm

Westfund Dubbo

186b Macquarie Street
Dubbo NSW 2830
Australia
Mon-Fri 9am-5pm

Westfund Wollongong

Wollongong Central
1/162 Crown Street
Wollongong NSW 2500
Australia
Mon-Fri 9am-5pm

Queensland Care Centre locations

Westfund Maroochydore

Suite 1, 8 Maroochydore Road
Maroochydore QLD 4558
Australia
Mon-Fri 9am-5pm

Westfund Mackay

Caneland Central Shopping Centre
Mangrove Road & Victoria Street
Mackay QLD 4740
Australia
Mon-Fri 9am-5pm

Westfund Emerald

Shop 1, 115 Egerton Street
Emerald QLD 4720
Australia
Tues-Fri 9:30am-2.30pm

Westfund Moranbah

Moranbah Fair
Shop 1, 47 Town Square
Belyando Ave 
Moranbah QLD 4744
Australia
Mon-Fri 9am – 5pm

Westfund Rockhampton

127 East Street
Rockhampton QLD 4700
Australia
Mon-Fri 9am-5pm

Westfund Townsville

Shop T7, 183-191 Charters Towers Road
Hyde Park QLD 4812
Australia
Mon-Fri 9am-5pm