Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

What is the mental health waiver?

The mental health waiver means you can access the treatment you need, when you need it, without having to wait.

A member who has held a policy with Hospital cover for at least two months and upgrades to a policy which includes Hospital Psychiatric Services can waive the 2 month Waiting Period that applies to this treatment. This waiver can only be accessed once in a member's lifetime.