Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

Where can I view my Policy Summary and other membership details?

You can view your Policy Summary on Members Online or on our app. Other membership details you can view on either of our online services is your premium amount, cover type, card details and who is on your membership.

Common questions

How do I make an Extras claim?
How do I make a premium payment?
What’s the cooling off period?