Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

What’s the cooling off period?

If you’ve just joined Westfund or changed to a different level of cover, you have a 30 day review period from the date your policy starts. During this period, if you don’t want the cover or want to change it, you can. We’ll either refund your premium or transfer you to a different level of cover. If you choose a higher level of cover, you’ll have to pay the additional premium from the start date of your cover. Any waiting periods associated with the higher level of cover will also apply. This review period does not apply if a claim has been paid during the 30-day cooling off period.