Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

How do I make a premium payment?

Making an instant premium payment is quick and easy. Simply log into Members Online or the Westfund app and use your Visa, Mastercard, or Apple Pay. 

Before proceeding to make your payment, please ensure that you have the following information ready:

  • Your login details for Members Online or the Westfund app
  • The payment amount you wish to make
  • Mastercard or Visa Credit card details.

We’re here to help. If you need assistance or you’re unable to make a payment online, give our team a call on 1300 937 838.

How do I make a payment in the Westfund app?
  1. Open or get the Westfund app and log in
  2. Tap 'more' in the navigation bar and head to 'premium payments' under 'billing and payments'
  3. Tap 'pay now'
  4. Select Credit Card or Apple Pay and follow the prompts


Want to learn more about Apple Pay? Visit https://support.apple.com/en-au/HT201239.

How do I make a payment in Members Online?
  1. Log in to Members Online
  2. Click 'billing and payments' in the menu located on the left-hand side of the screen
  3. Select 'premium payments' in the dropdown menu
  4. Rest of instructions 

 

Want to learn more about Apple Pay? Visit https://support.apple.com/en-au/HT201239.

Common questions