Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

Membership 101

All the info you need, all in one place

  1. What's the outpatient travel benefit and how is it calculated?
  2. What are Westfund's Member Advantages?
  3. How do I make a premium payment?
  4. What’s the cooling off period?
  5. Where can I view my Policy Summary and other membership details?
  6. How do I switch to Westfund?
  7. Changes to the Medicare Benefits Schedule (MBS) – July 2021
  8. What's the inpatient travel benefit and how is it calculated?
  9. What are my benefits/waits when transferring from another fund?
  10. Who is eligible for a concession card discount?
  11. Who is a dependant?
  12. What is a Transfer Certificate?
  13. What is the Westfund Member Giveback?
  14. How do I know what my policy covers me for?
  15. Spotscreen Frequently Asked Questions