Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

What details do I use to login?

If you’ve logged on to either Members Online or our app before, you can login with your email address and password. Forgot your password? Go to ‘Forgot Password?’ on the login page and follow the prompts. If you can’t reset your password, please re-register.

Are you a frequent Westfund app user? If so, you can still login to our app and now Members Online with your username (membership number – dependent code) and password.