Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

How can I manage my membership online?

We want you to have the best experience possible when it comes to managing your membership, whether that’s in-person in a Care Centre, over the phone or online.

That’s why we offer a range of online services to allow you to manage your membership your way. Members Online and the Westfund app are convenient, easy-to-use tools to help you make the most of your membership.

You can:

  • Check and update contact details
  • Make claims and view your claims history
  • View your Extras limits
  • View correspondence
  • Make a premium payment with Visa, Mastercard and Apple Pay.

They are just some of the features currently available and we’re always looking for ways to add more value for our members. Ready to take control of your membership? You can register for either of our online services through our app or on Members Online. You can download our Westfund app from the App Store or via Google Play.

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