Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

How do I make an Extras claim?

Making an Extras claim is simple when using our online services – Members Online or our app. If you’re on-the-go, you can make a quick photo claim by taking a photo of your receipt and uploading it to our app. You can also lodge your claim online using Members Online. Sign in or register for Members Online today. Alternatively, you can email your extras claim to [email protected] attaching your completed claim form and any relevant receipts.