Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

What’s ‘informed financial consent’?

You have the right to ask questions about the cost of your treatment. Knowing how much your treatment may cost is known as ‘Informed Financial Consent’. If you are facing potential out-of-pocket costs, we encourage you to ask for a written estimate of fees before making a formal decision on the treatment. This way, you will be able to make an informed choice.