Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

COVID-19 public health orders - keeping us safe

Our main priority is to maintain a safe and healthy environment for our members, staff and communities.

That’s why we’re complying with a number of public health orders to protect us all as we work our way through COVID-19.

We’ve listed these measures below for both our NSW and Queensland locations.

NSW

  • QR code check-ins are no longer required when visiting our Dental, Eye Care and Care Centres
  • Face masks are no longer required in our Care Centres. However, visitors are encouraged to wear one if they are unable to maintain social distancing
  • Face masks remain mandatory when visiting our Eye Care and Dental Centres.

Queensland

  • QR code check-ins are no longer required when visiting our Mackay Eye Care and Care Centres
  • Face masks are no longer required when visiting our Care Centres. However, visitors are encouraged to wear one if they are unable to maintain social distancing
  • Face masks remain mandatory when visiting our Mackay Eye Care Centre. 

 

Our staff and contractors will continue to comply with our COVID -19 policy, which includes mandatory vaccination.

 

Learn more about our COVID-19 Community Support Package