Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

Image of Westfund Care Centre worker talking to a member

Good customer service is all part of Feel Good Cover.

It’s the reason we have Westfund Care Centres across New South Wales and Queensland. You’ll be greeted by our team of locals who are there to help you sign up, sort out claims, and where it’s available, even see a dentist or optometrist.

Not in these areas? We’re always here for you at our contact centre on 1300 937 838.

Westfund CEO Mark Genovese and staff talking

Our Care Centres are cashless

Our members enjoy greater convenience and security with claims paid directly into their nominated bank accounts. We also offer a range of cashless options for members to make payments.

NSW Care Centre locations

Westfund Lithgow

120 Main Street Lithgow, NSW 2790
Mon-Fri 9am-5pm

Westfund Bathurst

Reliance Building
Suite 3, 203-209 Russell Street, Bathurst NSW 2795
Mon-Fri 9am – 5.00pm

Westfund Orange

179 Summer Street, Orange NSW 2800
Mon-Fri 9am-5pm

Westfund Mudgee

3/130 Church Street, Mudgee NSW 2850
Mon-Wed 9am-5pm

Westfund Dubbo

186b Macquarie Street, Dubbo NSW 2830
Mon-Fri 9am-5pm

Westfund Wollongong

Wollongong Central
1/162 Crown Street, Wollongong NSW 2500
Mon-Fri 9am-5pm

Queensland Care Centre locations

Westfund Maroochydore

Suite 1, 8 Maroochydore Road, Maroochydore QLD 4558

Mon-Fri 9am-5pm

Westfund Mackay

Caneland Central Shopping Centre
Mangrove Road & Victoria Street, Mackay QLD 4740
Mon-Fri 9am-5.00pm

Westfund Emerald

Shop 1, 115 Egerton Street, Emerald QLD 4720
Tues-Wed, 9:30-2:30pm
Thurs-Fri 9am-2:30pm

Westfund Moranbah

Moranbah Fair
Shop 1, 47 Town Square
Belyando Ave, Moranbah QLD 4744
Mon-Fri 9am – 5pm

Westfund Rockhampton

127 East Street, Rockhampton QLD 4700
Mon-Fri 9am-5pm

Westfund Townsville

6/72 Nathan Street, Townsville QLD 4814
Mon-Fri 9am-5pm