Certain Hospital and Extras benefits have changed from 1 January 2024. You can learn more about the Benefit Changes and how they may apply to you here.

Get the care you need from the comfort of home.

Caring for yourself, and your family, is important now more than ever.

At Westfund, not only do our members have a variety of services they can continue to access using their Extras cover (up to their annual limit), but they can access many of these services from the safety of their home.

Reduce your risk with Telehealth

Appointments with your registered care providers can be arranged via telehealth (by phone or internet). It is important to check with your care provider to make sure they are offering telehealth services, prior to making your appointment.

Telehealth services you can access are:

  • Psychology
  • Physiotherapy
  • Dietetics
  • Speech Pathology
  • Occupational Therapy
  • Podiatry
  • Exercise Physiology

We encourage you to look after yourself by continuing to access these services.

Depending on your level of cover, you can also claim for vitamins, prescriptions, health aids and appliances. (Please check your policy summary to ensure that you’re getting the most from your Extras cover).

We’re here to help

We’re continuing to monitor COVID-19 developments across Australia to ensure we’re doing all that we can to support our members today and preparing for what tomorrow may hold.

Don’t forget, we are here to support you. So, If you need help with how you can claim your Extras benefits, please get in touch by phone: 1300 937 838 or email: [email protected]

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